Terms & Conditions

MCA strives to provide accurate product pricing and shipping information; however, pricing and typographical errors may occur.

In many cases, MCA cannot confirm product and/or shipping pricing until after an order has been placed. In the event that a pricing or typographical error exists with any product or service offered, MCA reserves the right to cancel or refuse an order at any time without notice. In most pricing or typographical error situations, Moderncar Autosales will contact you for further instruction or cancel your order with email and/or phone notification. Shipping price discrepancies may exist on any order regardless of size. If a shipping price discrepancy exists, Moderncar Autosales may contact the purchaser with revised shipping options. Prices and availability are subject to change without notice.

 Application/Fitment Issues

If you wish to return a product that does not fit your vehicle and you feel that there is an error in our listing, please contact our officer. We will investigate the cause of the fitment problem and will make any corrections that are needed. In the event that we find an error on our website or on behalf of an MCA Representative we will provide a label for your return. All products must be new, unused and must be in the original packaging, including labeling, manuals, hardware, etc.

Replacement orders will be shipped only to the address used on the original order. Shipping Charges are non-refundable.

Customers are responsible for checking the product application guide prior to ordering any product(s) to verify that the parts you have selected are appropriate for your vehicle. To ensure that you are ordering the correct products you must contact our officer for checking.

Refused Packages

Any domestic orders that are returned to Moderncar Autosales as refused by receiver or non-deliverable will be subject to a return handling fee and will be processed as a return in compliance with our standard return policy, including a 15% restocking fee.

Any international orders that are refused at the time of delivery will be subject to carrier abandonment of the package, at which time the ordered products would be discarded by the carrier. The customer will not be refunded for the value of the order and the discarded products are no longer retrievable.

Core Charge

Some products offered by Moderncar Autosales may have a core charge deposit that is required during the initial purchase. In some cases, Moderncar Autosales is unaware of a core charge until after a product has been ordered. If a core charge is required after the product has been ordered, Moderncar Autosales may contact the customer to inform them of the core charge. Core charges are usually combined with the initial cost of the product purchased and you may qualify for a core refund if the product is returned.

In order to receive core credit, the product must be in rebuild-able condition without any damaged, structural harm or missing items. The core must be returned to Moderncar Autosales in the original OEM package in which the original product was sent.

Moderncar Autosales inspects all products that are returned for core credit and reserves the right to determine if the core returned qualifies for core credit. Cores that are not returned in the original packaging will not qualify for core credit. Moderncar Autosales does not accept junkyard cores. If the return does not meet these requirements, the items will be returned or discarded at your discretion. If the core is denied for core credit, the customer is responsible for the cost of having the item returned.

Please allow an ample amount of time for core charges to be processed, as Moderncar Autosales needs to inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within thirty days of original purchase.

Shipping Charges are non-refundable.

Missing Items in Shipment

If you are missing any products from your order, you MUST notify Moderncar Autosales’s officer within two days of receiving the items. If you fail to report missing items in your shipment within two days of receiving the package, replacement products will not be shipped out under any circumstances. Failure to report missing items from an order before forwarding, re-shipping or transferring the shipment to another location will result in immediate claim denial.

 What type of return will you be making today? Be sure to follow the instructions outlined above.

  • New or Unused Product
  • Application or Product Fitment Error
  • Product Warranty
  • Product Core

For domestic order (Thailand):

 

For international order:

  1. Print our
    • Fill it out completely and be sure to include it with your return before it is shipped back to ECS Tuning.
  2. Prepare your return shipment.
    • Be sure to safely ship your package back to ECS Tuning with ample packaging.
    • Write your RMA number on the outside of the package(s) being returned. Customers returning new products can simply write “Return: Order [enter your order number]”.
  3. Ship your return.
    • Take the package(s) that you are returning to a shipping carrier of your choice. We recommend keeping the tracking number in order to track your return.

All Returns must be shipped to:

Moderncar Autosales Co.,Ltd.

12/6 M.8 Omyai Sampran Nakornpathom 73160 Thailand

or

บริษัท โมเดอร์นคาร์ ออโต้เซลส์ จำกัด

12/6 หมู่8 ตำบลอ้อมใหญ่ อำเภอสามพราน จังหวัดนครปฐม 73160 ประเทศไทย

 

Refunds will be processed to the original payment method used on the order or to an in store credit, respective to the type of return that is made as well as any pre-existing arrangements with an MCA officer. In the event that multiple forms of payment were used, we will refund the value to an in store credit. 

Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Moderncar Autosales will not accept COD deliveries.

All in store credit balances will expire after one year from the original purchase date.

 What type of return will you be making today? Be sure to follow the instructions outlined above.

  • New or Unused Product
  • Application or Product Fitment Error
  • Product Warranty
  • Product Core

For domestic order (Thailand):

 

For international order:

  1. Print our
    • Fill it out completely and be sure to include it with your return before it is shipped back to ECS Tuning.
  2. Prepare your return shipment.
    • Be sure to safely ship your package back to ECS Tuning with ample packaging.
    • Write your RMA number on the outside of the package(s) being returned. Customers returning new products can simply write “Return: Order [enter your order number]”.
  3. Ship your return.
    • Take the package(s) that you are returning to a shipping carrier of your choice. We recommend keeping the tracking number in order to track your return.

All Returns must be shipped to:

Moderncar Autosales Co.,Ltd.

12/6 M.8 Omyai Sampran Nakornpathom 73160 Thailand

or

บริษัท โมเดอร์นคาร์ ออโต้เซลส์ จำกัด

12/6 หมู่8 ตำบลอ้อมใหญ่ อำเภอสามพราน จังหวัดนครปฐม 73160 ประเทศไทย

 

Refunds will be processed to the original payment method used on the order or to an in store credit, respective to the type of return that is made as well as any pre-existing arrangements with an MCA officer. In the event that multiple forms of payment were used, we will refund the value to an in store credit. 

Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Moderncar Autosales will not accept COD deliveries.

All in store credit balances will expire after one year from the original purchase date.